Shipping policy

🌿 Georgie’s Grove — Shipping Policy

Last updated: [01/12/2025]

At Georgie’s Grove, we aim to deliver your order quickly, safely, and with care.


1. Processing Times

All orders are processed within 2-4 business days.
During busy periods, processing may take slightly longer — but we’ll always keep you informed.

Custom or personalised items may require additional time.


2. Shipping Rates & Methods

We currently ship to:

  • United Kingdom (Standard & Express)

Shipping rates are calculated at checkout and depend on:

  • Destination

  • Order weight/size

  • Delivery method selected


3. Estimated Delivery Times

  • UK Standard: 3 - 7 business days

  • UK Express: 1 - 2 business days

Delivery times are estimates and may vary due to courier delays or peak seasons.


4. Order Tracking

Once your order is dispatched, you’ll receive a tracking number (where available).


5. Lost, Delayed, or Missing Parcels

If your package doesn’t arrive within the expected timeframe:

  1. Please contact the courier using your tracking number.

  2. If unresolved, email us at support@georgiesgrove.co.uk and we will help.

We will replace or refund lost items once confirmed missing by the courier.


8. Contact

For shipping questions, contact: support@georgiesgrove.co.uk