Shipping policy
🌿 Georgie’s Grove — Shipping Policy
Last updated: [01/12/2025]
At Georgie’s Grove, we aim to deliver your order quickly, safely, and with care.
1. Processing Times
All orders are processed within 2-4 business days.
During busy periods, processing may take slightly longer — but we’ll always keep you informed.
Custom or personalised items may require additional time.
2. Shipping Rates & Methods
We currently ship to:
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United Kingdom (Standard & Express)
Shipping rates are calculated at checkout and depend on:
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Destination
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Order weight/size
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Delivery method selected
3. Estimated Delivery Times
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UK Standard: 3 - 7 business days
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UK Express: 1 - 2 business days
Delivery times are estimates and may vary due to courier delays or peak seasons.
4. Order Tracking
Once your order is dispatched, you’ll receive a tracking number (where available).
5. Lost, Delayed, or Missing Parcels
If your package doesn’t arrive within the expected timeframe:
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Please contact the courier using your tracking number.
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If unresolved, email us at support@georgiesgrove.co.uk and we will help.
We will replace or refund lost items once confirmed missing by the courier.
8. Contact
For shipping questions, contact: support@georgiesgrove.co.uk